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5 Tips for Dealing with Customer Complaints

Companies of all sizes frequently fail to handle customer complaints appropriately.  In the digital era, where complaints can be seen…

The Top 10 Ways to Avoid Wrecking a Deal

Finalizing a deal is usually a complex process, and there is a good deal of room for error, misunderstandings, miscalculations,…

“Hello” is a Key Part of Making the Right First Impression

Just as people will form judgments and ideas about you as a person based on first impressions, the same holds…

Can Sellers Use Buyer Warning Signs to Their Advantage?

When buyers are looking to make a purchase, the most important step they can take is to perform due diligence…

The Transformative Benefits of the Entrepreneurial Operating System®

Damon Neth is a Professional EOS Implementer of the Entrepreneurial Operating System®.  He co-authored a best-selling book entitled X-Formation: Transforming Business Through…

A Private Equity Firm Veteran’s Advice for Business Owners Preparing to Sell

What kinds of insights about selling a business might come from experts at private equity firms?  This article includes advice…

The Psychology of Selling – Are You Sure You’re Ready?

More than likely, selling your business is one of the biggest decisions of your life.  Unless you own a business,…

When Should You Think About Selling Your Small Business?

There are many reasons why small companies are put up for sale.  Some of the more common reasons can actually…

Is Your Business Charging Enough For Goods & Services?

A small increase in what you charge for your goods and services can make a tremendous difference to your bottom…

3 Steps for Achieving Pricing Power

The simple fact is that most of us want to control our own fate.  This fact is especially true for…